Main Terminal Retail

Between December 2006 and November 2008 Impact worked closely with Wellington International Airport Limited to deliver shell fit-outs for new and refurbished retail tenancies in the airport’s main terminal building.

The works needed to be co-ordinated around the expiry of existing leases, and either existing tenancies were refurbished or new tenancies created. Some new tenancies were constructed within the main terminal, such as Mojo Café, Regency Duty Free (now JR Duty Free) and Sunglass Hut. An alternative design-and-build procurement strategy involving a proactive contractor and design-build contracts saved almost 50% on design fees.

Programmes for tenancies were lease driven, so deadlines were fixed and timeframes tight. Considerable co-ordination was required with the tenant, their design team and the builder to ensure co-ordination between the airport’s shell works and the tenant fit-out.

Construction was challenging, as work within an operational airport requires numerous approvals and has to meet stringent security standards. It was further complicated by all works taking place within the main terminal, requiring co-ordination of deliveries, noisy works etc.

In this exciting environment Impact delivered a number of quality retail tenancies, including Mojo Café, Regency Duty Free (now JR Duty Free), Cargo, Travelex, New Zealand Post, Oceanic Arts (now Silvermoon), Whitcoulls (now Relay), The Sunglass Hut, CD Store (now Relay), Essity (now Witchery), Discover NZ and Beachculture.

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Wellington Airport is in a growth phase, implementing its 2030 Master Plan which includes key areas of passenger and freight growth, terminal and runway development and integrated land use. In addition, the airport is a challenging environment, handling over five million passengers, 365 days per year and on a very compact site. Impact has always responded to our very challenging goals. Whether it is a retail fit out, or a $60 million terminal redevelopment, they constantly deliver. They provide genuine leadership to our projects, achieve outstanding results and are considered an integral part of our organisation.

- John Howarth, Chief Operating Officer, Wellington International Airport Limited